Every time you click on an external link, you may be leaving the NCCU web site and linking to an alternate web site that is not operated by NCCU.*

Office Hours
Monday-Thursday 8:30 - 4:30
Friday 8:30 - 5:00
Saturday (Drive-Thru Only) 9:00 - 12:00
Mon.-Fri. Drive Thru Opens at 8:00








Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share and protect your personal information.  Please read this notice provided by Northeast Community Credit Union carefully to understand what we do.  The types of personal information we collect and share depend on the product or service you have with us.  This information can include social security number, income, account balances, payment history, credit history and credit score.  Financial companies need to share customers’ personal information to run their everyday business.


We can share your personal information for our everyday business purposes such as to process your transaction, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus; for our marketing purposes to offer our products and services to you; for joint marketing with other financial companies; and for our affiliates’ everyday business purposes, information about your transactions and experiences.  Federal law does not allow you to limit this sharing. We can share your personal information for our affiliates’ everyday business purposes (information about your creditworthiness); for our affiliates to market to you; and for non-affiliates to market to you.  You can limit our sharing for certain of these purposes.


If you are a new member, we can begin sharing your information 30 days from the date we provide this notice.  When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us during regular business hours to limit this.


How does Northeast Community Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.


How does Northeast Community Credit Union collect my personal information? 

We collect your personal information, for example, when you open an account, deposit money, pay your bills, apply for a loan and when you use your credit or debit card.  We also collect your personal information from others such as credit bureaus, affiliates, or other companies.


How do I limit or opt out of certain sharing? 

Federal law gives you the right to limit only sharing for (a) affiliates’ everyday business purposes like information about your creditworthiness, (b) affiliates from using your information to market to you and (c) sharing for non-affiliates to market to you.  State laws and individual companies may give you additional rights to limit sharing.  You can “opt out” of having information disclosed to non-affiliated third parties in certain situations.  To opt out, write us at NCCU, 980 Jason Witten Way, Elizabethton, TN 37643 or call us collect at (423) 547-1200, identifying yourself placing the call as “[your name] opting out”.

Affiliates are companies related by common ownership or control. They can be financial or nonfinancial companies.

Non-affiliates are companies not related by common ownership or control.  They can be financial or nonfinancial companies.

Joint marketing is a formal agreement between nonaffiliated financial companies that together market financial products or services to you.


F.A.C.T.A.:We may report information about your account to credit bureaus and other consumer reporting agencies.  Late payments, missed payments, or other defaults may be reflected in your credit report or other consumer reports.







External Link Disclaimer: The appearance of a link on this or any other Northeast Community Credit Union page constitutes neither an endorsement nor recommendation by NCCU. The presence of a link in any way should not be construed as a suggestion that the site has any relationship with NCCU. When viewing these pages please remember that: (1) NCCU is not responsible for the content, product or services advertised on those sites; (2) NCCU does not guarantee the products, information, or recommendations provided by linked sites; (3) NCCU is not liable for any failure of products or services advertised on those sites; (4) The linked website may have a privacy policy different than that of NCCU; (5) The linked website may provide less security than that of NCCU's website.
Main Office
980 Jason Witten Way
Elizabethton, TN  37643
Fax: 423-547-3825
Johnson City Branch
313 W. Oakland Avenue
Johnson City, TN  37604
Fax: 423-722-6230
Elizabethton Branch
1321 Highway 19E
Elizabethton, TN  37643
Fax: 423-543-7783
Roan Mountain Branch
8301 Highway 19E
Roan Mountain, TN  37687
Fax: 423-772-0004
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Lost VISA Credit Card
Call 1-800-558-3424
Then call us at

Equal Housing Lender - Member NCUA
Rates subject to change without notice
Certain Restrictions Apply

 © 2008 Northeast Community Credit Union