Every time you click on an external link, you may be leaving the NCCU web site and linking to an alternate web site that is not operated by NCCU.

Office Hours
Monday-Thursday 8:30 - 4:30
Friday 8:30 - 5:00
Saturday (Drive-Thru Only) 9:00 - 12:00
Mon.-Fri. Drive Thru Opens at 8:00








Make your loan payment quickly and securely online

using your PC or mobile device!

  • All major credit and debit cards are accepted
  • There is a minimum convenience fee to use this feature. You will be shown the fee amount prior to completing payment and given the choice of accepting the fee or declining the fee and ending the transaction.
  • Please allow 3 - 5 business days for your payment to post.
  • Debit cards (VISA, Master Card, or Discover) have a $15 processing fee with a maximum payment $515 including the fee
  • Credit Cards (VISA, Master Card, or Discover) have a $15 processing fee with a maximum payment of $515 including the fee
  • eCheck/Bank Account has a $5 processing fee with a maximum payment of $2,505 including the fee.


To use the ProPay service, follow these simple steps:
1. Click on the ProPay button above or select the ProPay link in our Mobile App.
2. Fill out your payment information. Please make sure you list your Loan Account number. You can make a payment with a Credit or Debit card or with your Checking Account information. ProPay will send you an email confirmation when the transaction has been made.
3. Click on "Next Step - Verify."
4. ProPay will verify your information and alert you of the convenience fee. The fee amount is based on the transaction amount.
5. Click "Accept."

If you have any questions, please call 547-1200 or email information@bemycu.org.



External Link Disclaimer: The appearance of a link on this or any other Northeast Community Credit Union page constitutes neither an endorsement nor recommendation by NCCU. The presence of a link in any way should not be construed as a suggestion that the site has any relationship with NCCU. When viewing these pages please remember that: (1) NCCU is not responsible for the content, product or services advertised on those sites; (2) NCCU does not guarantee the products, information, or recommendations provided by linked sites; (3) NCCU is not liable for any failure of products or services advertised on those sites; (4) The linked website may have a privacy policy different than that of NCCU; (5) The linked website may provide less security than that of NCCU's website.
Main Office
980 Jason Witten Way
Elizabethton, TN  37643
Fax: 423-547-3825
Johnson City Branch
313 W. Oakland Avenue
Johnson City, TN  37604
Fax: 423-722-6230
Elizabethton Branch
1321 Highway 19E
Elizabethton, TN  37643
Fax: 423-543-7783
Roan Mountain Branch
8301 Highway 19E
Roan Mountain, TN  37687
Fax: 423-772-0004
Lost VISA Check Card
Call 1-800-472-3272
Then call us at
Lost VISA Credit Card
Call 1-800-558-3424
Then call us at

Equal Housing Lender - Member NCUA
Rates subject to change without notice
Certain Restrictions Apply

 © 2008 Northeast Community Credit Union