FACTS
What Does Northeast Community Credit Union Do With Your Personal Information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Payments history and transaction or loss history
- Account balances and credit history
- Social Security number and account transactions
When you are no longer our member, we continue to share your information as described in this notice.
How?
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Northeast Community Credit Union chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does NCCU share? | Can you limit sharing? |
|---|---|---|
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. | Yes | No |
| For our marketing purposes – to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | We Don’t Share |
| For our affiliates everyday business purposes – such as information about your transactions and experiences | No | We Don’t Share |
| For our affiliates everyday business purposes – such as information about your creditworthiness | No | We Don’t Share |
| For our affiliates to market to you | No | We Don’t Share |
| For non-affiliates to market to you | No | We Don’t Share |
| Who we are | |
|---|---|
| Who is providing this notice? | Northeast Community Credit Union |
| What we do | |
|---|---|
| How does Northeast Community Credit Union protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
NCCU regularly tests and assess its information security measures to protect your information. |
| How does Northeast Community Credit Union collect my personal information? | We collect your personal information, for example, when you: – Open an account or deposit money – Pay your bills or apply for a loan – Use your credit card or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only: – Sharing for affiliates’ everyday business purposes – information about your creditworthiness – Affiliates from using your information to market to you – Sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing. |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. |
| Non-Affiliates | Companies NOT related by common ownership or control.
They can be financial and non-financial companies. |
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
– Northeast Community Credit Union joint marketing partners include insurance companies. |
WEBSITE ACCESSIBILITY STATEMENT
Northeast Community Credit Union is committed to facilitating the accessibility and usability of its Web site, BeMyCU.org, for all people with disabilities. Working with accessibility consultants, we will be further implementing over time the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as a web accessibility standard, which will also lead into further conformance with the Section 508 Web Accessibility Standards developed by the United States Access Board (Section 508). Our website is being tested on a periodic basis with assistive technology and other tools to duplicate usage by users with disabilities who use these technologies.
Below are some of the steps we are taking under our accessibility policy:
We have engaged consultants to conduct website accessibility audits and provide us with specific recommendations to facilitate website accessibility and conformance with WCAG 2.0 AA standards.
The consultants will provide training on a periodic basis for our web development team on WCAG 2.0 AA and Section 508 conformance. On an ongoing basis, we will have periodic website accessibility audits, as well as end-user accessibility testing and evaluation, conducted in order to provide prioritized feedback regarding conformance with WCAG 2.0 AA standards. The initial testing has been performed and proactive steps are being taken. Please contact us directly with any questions or concerns you have using the Contact Us link on this site.
NCCU has adopted a website accessibility policy to support its commitment to the accessibility of BeMyCU.org.
Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular Web page on BeMyCU.org, please email us at info@BeMyCU.org or call Marketing at (423) 547-1200. If you do encounter an accessibility issue, please be sure to specify the Web page in your email or your call, and we will make all reasonable efforts to make that page accessible for you.
E-Commerce Terms and Conditions
Personal member information will not be gathered by the credit union through e-commerce transactions.
The contact email (information@bemycu.org) is a secure email with an SSL certificate issued by GoDaddy.
Since the credit union website is information based only, it does not contain cookies.
Members can request more information regarding credit union products and services through our contact email or by calling or visiting any NCCU location.
Information to our members regarding any technical maintenance or issues that may affect the e-commerce websites may be found under Contact Us.
Members may resolve errors, pose questions, or register complaints by sending an email or calling any NCCU location using the Contact Us phone numbers.
External Link Notice
External Link Disclaimer: Each time you click on an external link, you may be leaving the NCCU web site and linking to an alternate web site that is not operated by NCCU. The appearance of a link on this or any other Northeast Community Credit Union page constitutes neither an endorsement nor recommendation by NCCU. The presence of a link should in no way be construed as a suggestion that the site has any relationship with NCCU. When viewing these pages, please remember: (1) NCCU is not responsible for the content, product or services advertised on those sites; (2) NCCU does not guarantee the products, information, or recommendations provided by linked sites; (3) NCCU is not liable for any failure of products or services advertised on linked sites; (4) NCCU represents neither the third party nor member if the two enter into a transaction; (5) The linked website may have a privacy policy different than that of NCCU, and (6) The linked website may provide less security than that of NCCU’s website.
Questions? Call us at 423-547-1200