IMPORTANT INFORMATION
October 1, 2024
To Our Northeast Community Credit Union Members:
Friends, you are on our hearts and minds. Please know that our thoughts and prayers are with you and your families and our community during this time. If there is anything our credit union can do to help, please call us. Our Board, management and staff all are anxious to do whatever we can to help our members through this. We have temporarily extended our Saturday drive-through hours at our Roan Mountain branch and at our main office behind Elizabethton High School, open until 2:00 pm on Saturdays to serve you.
Due to flooding at our 19E branch location, the office at 1321 Highway 19E in Elizabethton will be closed until further notice. If you have a safe deposit box rented at that location, please call 547-1200 or come to our main office at 980 Jason Witten Way (directly behind Elizabethton High School) to make an appointment for retrieving your box contents from the building that was flooded as soon as possible.
We are looking at all available options to continue providing credit union services for our members using that branch. We’re in the process of making arrangements and we hope to provide you with service on as soon as possible.
Our credit union’s main office behind Elizabethton High School is fully staffed and is here to serve you, as is our branch office at 8301 Highway 19E in Roan Mountain and our Johnson City branch office at 313 W. Oakland Ave. All three locations are open 8:30 until 4:30 Monday-Thursday and 8:30 until 5 pm om Friday. All drive-through windows are open 8 am until 4:30 Monday-Thursday, 8:00-5 pm on Friday, and 9 am until noon on Saturdays (see above regarding temporary extended hours). As always, any member unable to come inside our offices can call our main phone (547-1200) & a staff member will personally come to serve you in our parking lots.
On a positive note, we have a certificate account special running for a very limited time paying 5.00% APY for 6 months and 4.75% for 1 year. These are GREAT rates in the current economy and with market rates going down, now is the time to lock in while you can! A few conditions apply – please call us for more information if interested.
Your credit union is stronger than ever and remains ranked in the top 2% in the nation. Our capital far exceeds our peers and overwhelmingly exceeds regulatory requirements; our member products and services continue to win awards throughout the industry; there is no friendlier or more convenient place to do your financial business.
We desire your continued loyalty as we faithfully serve you going forward. Please remember that we will ALWAYS do whatever possible to conveniently and efficiently serve our members. Our prayers are with you, your families and our communities during these challenging times. As one of our credit union board members has reminded us, “with God’s help and strength we will rebuild”. Let us apply this same resolve and determination in our homes, businesses, and surrounding communities. We love and appreciate you.
Northeast Community Credit Union Board of Directors, Management & Staff